How Bad Reviews are Like a Piece of Chicken

How Bad Reviews are Like a Piece of Chicken

This post comes to us from the incredible Dr. Jessica Vogelsang. “Ugh. Scared. Annoyed. Painful.” Those were the words given when I asked a packed room at the Western Veterinary Conference to describe how they felt about reviews. Sound familiar? I recently had the...
How To Get More Google Reviews in 2020

How To Get More Google Reviews in 2020

You can have the most exceptional website in the world with every single item on the SEO checklist done correctly, but your online reviews still play a big part in your overall SEO strategy. Put simply, a great website and strong marketing cannot overcome a lack of...
How To Stop A Negative Review Before It Happens

How To Stop A Negative Review Before It Happens

“Let me speak to your manager!” No one wants to hear those words, it means someone is unhappy with the service they are receiving from your business. It happens, probably more often than you’d like. However, this is a defining moment for your...
Google’s Tips For Replying To Reviews

Google’s Tips For Replying To Reviews

Getting a negative review online can be a daunting experience – not only was someone upset with the service they received from your business, but they want to tell the entire world about it. In the heat of the moment, human nature is to fight back no matter the...