by WhiskerCloud | Jul 21, 2020 | Reviews, Veterinary Industry
As essential workers, veterinary professionals have been on the front lines for the “new normal” that we’re currently living. New protocols and changed routines from what most people remembered from their last visit to the vet can lead to confusion, frustration, and...
by WhiskerCloud | Jul 9, 2020 | Reviews
The COVID-19 pandemic has thrown what feels like a lifetime of curveballs at us. As essential businesses, veterinary clinics and hospitals have had to adjust operations multiple times over the past few months to maintain the health and safety of their staff and their...
by WhiskerCloud | Mar 22, 2020 | Reviews
This post comes to us from the incredible Dr. Jessica Vogelsang. “Ugh. Scared. Annoyed. Painful.” Those were the words given when I asked a packed room at the Western Veterinary Conference to describe how they felt about reviews. Sound familiar? I recently had the...
by WhiskerCloud | Dec 26, 2019 | Reviews
You can have the most exceptional website in the world with every single item on the SEO checklist done correctly, but your online reviews still play a big part in your overall SEO strategy. Put simply, a great website and strong marketing cannot overcome a lack of...
by WhiskerCloud | Jul 30, 2019 | Reviews
Yes, your online reviews matter! If you’re an avid reader of the blog, you know that we’ve talked about stopping negative reviews before they happen. We’ve given you tips for replying to reviews when they come in from clients. We’ve even told...
by WhiskerCloud | Jul 17, 2019 | Reviews
“Let me speak to your manager!” No one wants to hear those words, it means someone is unhappy with the service they are receiving from your business. It happens, probably more often than you’d like. However, this is a defining moment for your...