by WhiskerCloud | Mar 22, 2020 | Reviews
This post comes to us from the incredible Dr. Jessica Vogelsang. “Ugh. Scared. Annoyed. Painful.” Those were the words given when I asked a packed room at the Western Veterinary Conference to describe how they felt about reviews. Sound familiar? I recently had the...
by WhiskerCloud | Dec 26, 2019 | Reviews
You can have the most exceptional website in the world with every single item on the SEO checklist done correctly, but your online reviews still play a big part in your overall SEO strategy. Put simply, a great website and strong marketing cannot overcome a lack of...
by WhiskerCloud | Jul 30, 2019 | Reviews
Yes, your online reviews matter! If you’re an avid reader of the blog, you know that we’ve talked about stopping negative reviews before they happen. We’ve given you tips for replying to reviews when they come in from clients. We’ve even told...
by WhiskerCloud | Jul 17, 2019 | Reviews
“Let me speak to your manager!” No one wants to hear those words, it means someone is unhappy with the service they are receiving from your business. It happens, probably more often than you’d like. However, this is a defining moment for your...
by WhiskerCloud | Mar 26, 2019 | Reviews
Getting a negative review online can be a daunting experience – not only was someone upset with the service they received from your business, but they want to tell the entire world about it. In the heat of the moment, human nature is to fight back no matter the...
by WhiskerCloud | Aug 27, 2018 | Reviews
Every day you wake up and get ready to do what you pledged to do, provide quality care to the animals that come to your clinic. You go to school, train, and prepare to offer perfect care during every single visit. As you know, not every visit goes as planned. Even...