Who do I contact if I need help?
Our support team is online from 8:00 am to 5:00 pm PST Monday through Friday.
What questions can I ask the support team?
Our support team is equipped to help with anything you need. You can ask questions like:
- Will you please remove or add an employee bio for me?
- Will you please help me update my credit card on file with WhiskerCloud?
- Will you please update a photo or photos on my website?
- I want to run a new promotion this month. Will you please help me create a custom landing page and social media post for the promotion?
- I just started a YouTube channel for the clinic. Will you please add it to my website?
- Will you please update my hours of service?
- Will you please help me add a pop-up window on our site for clients to sign up for our newsletter?
- Will you please add this blog post to my blog page?
- Will we work together to redesign the elements of the site?
Email email@example.com and a member of our team will get back to you quickly! If you have any screenshots, links, files, or additional information that might help us better understand your issue, please include them in your email to our support team. For the fastest service on multiple requests, please include all information in a single email to us.
How do I access my analytics dashboard?
A few days after your website launches, you’ll be emailed a link to your analytics dashboard. This dashboard is connected to Google Analytics, custom conversion tracking, Google My Business listing, and social media and advertising data for those on our Content or Advertising Plans. The link you receive is unique just for your hospital and can be accessed at any time. If you need assistance reading your dashboard, please review our guide here.
If you have questions about your data or need us to send you your dashboard link, email firstname.lastname@example.org, and a member of our team will send it to you.
My website just launched! Why am I not at the top of Google today?
How can I thank WhiskerCloud for my new website?
We love what we do, and that’s because of the incredible people we’re fortunate enough to work with. We pour our heart and soul into every website, building everything to your exact specifications. No two launches are the same, and that’s what keeps things interesting around here. For us, the only thing that matters is that your new website is live, and your business can start growing online. A simple five-star review on Google means the world to us. In 30 seconds, you can thank our entire team and share your gratitude online so others may read about your experience. Thank you so much for taking the time to leave us a review.