How to Cut Down on Turnover in Your Veterinary Hospital

It’s no secret that there’s a good amount of turnover in the veterinary industry – come on, we run your website and manage your team pages! If anyone knows, it’s us. Today, we have some simple tips that will help you recruit better and retain more employees. Why is this important? Let us count the ways!

• 60% of Millennials report that they’re open to new job opportunities, and only half of Millennials anticipate that they will still be working at their current company one year from now. – Gallup
• Employee turnover can cost organizations anywhere from 16% to 213% of the lost employee’s salary. – Center for American Progress

Audit Your Hiring Process

If you’re dealing with a lot of turnover, you may be bringing in the wrong candidates. When people leave, gather as much information as possible to understand what caused them to go. Once you’ve done that, look back at the hiring process to see if there were red flags or something you may have missed that would explain it. Perhaps you only do one round of interviews now, having prospects meet multiple members of the team is an excellent way to get different points of view on their overall fit within your organization. What one person likes, another may dislike – and it’s essential to get multiple points of view. Before making the hiring official, ask questions that should tie up any loose ends about the prospective employee.

Take Care of Your Employees

Taking care of your employees doesn’t have to be a financial burden, but it doesn’t hurt. Hiring the right people for a fair wage lets them know that you expect them to do good work, and are willing to offer them competitive wages to help you run your business. Of course, you don’t just have to take care of them financially. It starts on day one by providing them with training and communication avenues to learn and perform the duties of their job at a high level. Showing a new employee that your team is invested in their long-term success is a great way to let them know you hope you have them around for the long haul.

Create a Positive and Happy Environment For Your Team

Culture is key. At WhiskerCloud, we promote a peaceful, collaborative environment where people from all departments can work together to create amazing things. This allows us to keep things exciting, fresh, and to be involved with all departments of the company. Your team should come to work and feel the positive energy that will translate to their work and translate to the care they provide to the animals and humans that stop by to see you. It starts at the top, and it’s essential for leadership to set the tone every single day. When people enjoy coming to work, you’ll notice the extra effort being put in daily.

Turnover doesn’t just cost your business money; it also requires time and effort that you cannot get back. Harvard Business Review indicates that up to 80% of employee turnover is due to bad hiring decisions. Putting in the extra effort to your hiring decisions can lead to faster growth, more money, and happier employees in your organization.

Once you have your team in place, be sure to feature those fantastic people on your custom website from WhiskerCloud! We have some examples for you to see.