WhiskerCloud Website Survey - Custom Veterinary Websites

Welcome to WhiskerCloud!

We know you have a lot going on today! Go ahead and click "save and resume later" [located at the end of the survey] when you need to step away. You'll be able to save what you've added and come back to it when you're ready! You'll be able to save your survey progress for up to 30 days from today.

Your Information

Your Name *

Your Email *

Your Veterinary Hospital's Name. Please write the full name as you'd like it to appear listed on your site. *

What type of practice is your veterinary hospital? *

Mobile
Brick and Mortar
Other

Please specify your type of practice.

Do you currently have a website? *

Yes
No

Current Website URL *

Do you have access to your domain? Please include the company (GoDaddy, Network Solution, eNom, etc.), as well as the username and password if applicable. Note: This is different from your admin portal for your website. Please test your domain login to be sure that it works! If you don't have access, please specify below. *

Where do you log in to check your emails? *

If Other, please explain.

Would you like WhiskerCloud to host your emails for you? If yes, please include all email addresses you'll be needing. We host branded emails on Google's G Suite so you can have an email like info@mywebsitename.com. *

Do you currently have Google Analytics set up for your existing website? If so, will you please add digital@whiskercloud.com as a manager on the account by following these steps?

Please list the names and contact information of all individuals who should be included in our communications. Additionally, identify the primary decision maker. *

For reputation management services, please let us know who to contact if you get a negative review or something that requires your attention. *

For SEO purposes, please specify the primary city your service focuses on and any adjacent towns or communities you'd like considered as secondary focus areas. *

Please add links to any social pages you’d like to include on your new website (e.g., your Facebook Business page, Twitter, Instagram, YouTube, etc.). *

What colors would you like to be featured on your site? We suggest using at least two (one main and one for bold/button elements) and no more than three. *

For ideas, please visit https://colorhunt.co/ and http://colorpalettes.net. If you find something you like, please send us a link or screenshot.

Would you like a new logo? If yes, we have some questions for you! *

Yes
No

If you have a current logo, please upload the vector (AI or EPS) and PNG versions of your logo, if possible.

Click or drag a file to this area to upload.

What animals should we include? Do you prefer silhouettes or a more cartoon style? Do you want to include other symbols in the logo? What fonts do you like? Try creating a Pinterest board for inspiration so that our team can create a few options for you to view. *

If you have your final logo files, please upload them here. You will be able to upload all other items to your personalized Box folder, provided by your onboarding team! When uploading material to Box, be sure to label everything (i.e., names and titles of team members).

Click or drag files to this area to upload. You can upload up to 10 files.

Look and Feel

Please check out our Moods and Tones page for live website examples.

Please describe the type of mood and tone you’d like to convey on your site: *

How does your team's culture influence the desired look and feel of your website? Please tell us about the main qualities of your practice you want your website to show. Also, let us know about any positive feedback or parts of your work you are really proud of and want to emphasize. Think of your website as a part of your main work that shows its best features and values. What kind of feeling or impression do you want visitors to have? Or you can let us know if you prefer our designers to select a design for you. *

Do you have a favorite website that could provide a helpful example of a look and feel you’d like to incorporate into your new WhiskerCloud website? Please include the link here and let us know specifically what you like about the website. *

If you would like us to copy your current website, please indicate your preference.

Copy without any changes (exact replication).
Copy the website design but update content for SEO.
Copy and modernize (update the design or functionality).
Copy specific parts (allowing designers to make edits).

Please specify which parts of your current website you'd like us to copy.

We have a large library of photos to use for your site. Are there specific animals (dog, cat, horse, etc.) you’d like to feature? Would you like to feature photos from your geographic location? You can also send us your own photos. Please be sure to send us the original and largest files you have. *

Is there any specific information you'd like to keep on your current website? This includes photos, links, awards, forms, or anything else we should know about. *

Content

Please describe the type of tone you would like your website copy to be written in. *

To view examples, click here.

What pages would you like to include on your website? Please check all that apply: *

Please list all additional pages that you are interested in for your website: *

Is your current team page up to date? *

Yes
No

Please let us know of any changes needed for the team page. Upload new team photos and bios to your Box folder with appropriate file names (name of team member and their title/role, e.g., Anne Smith - Veterinarian Technician) for each person. Does anyone need to be removed? *

To ensure we accurately represent your business online and enhance its discoverability, please provide the following information, which will be used on your website and submitted to Google.

Email Address: (The provided email will be where incoming messages are directed.) *

Phone Number:

Physical Address:

Address Line 1

Address Line 2

City

State

Zip Code

Additionally, if your current website already contains this information and you would prefer we use it as is, please check the box below:

Copy contact information from current website.

What services would you like to include on your website? Please list any and all services offered. If you currently have a website, are there any additional services that are not currently listed on your website that you offer? Would you like our team to write the services content for you? *

Interested in digitizing forms such as New Client, Curbside Check-In, Consent, Boarding, or Grooming Forms? We offer customizable standard forms to meet your needs. If you have existing forms you’d like digitized, please provide links to them below. *

Important Details

How do you currently manage appointments? *

Are you using any scheduling software?
Would you like our design team to create a custom request form for you?
Other Appointment Method (Ex: Phone, Email)

If yes, which software do you use?

PetDesk.com
Vetstoria.com
Other

Other Appointment Software: (Please specify)

Other Appointment Method: (Please specify)

Any additional notes, thoughts, or feelings you’d like to share with the team about your new website would be appreciated.

Thank you for taking the time to provide us with your ideas, thoughts, and necessary details. The more information, the better.

Welcome to WhiskerCloud!

Your Information

Look and Feel

Content

Important Details